36 Responses to “digital downloads temporarily suspended, please help.”

1. E.G. January 4th, 2011 at 5:58 pm

   God, how awful you have to go through all that. It’s enough of a struggle for independent artists as it is without people or companies finding ways to rip us off. Anyway, I bought a copy of “Stormwinds” digitally and I’m SO glad I did because it’s just great. In fact, if you don’t get the money for it, I’d happily pay for it again. I hope you work everything out and are able to get back into the studio soon.
2. Shelby January 4th, 2011 at 5:59 pm

   This is so unfortunate and I’m sorry you’re having to deal with this. I don’t understand how people can be so horrible. I hope karma really does come back around!

   I received Stormwinds last month and love it. Good luck with getting all of this straightened out. XO
3. Matt January 4th, 2011 at 6:00 pm

   Hey pretty lady, it really stinks that there are so many greedy people out there who are willing to take advantage of anyone for their own gain. I’m sorry this happened to such a nice person as yourself. As I sent to you on Twitter, I did purchase the download from Itunes. I hope that everyone that did will help you in this endever! We all love you Fairuza and wish you well! oxoxox
4. dcat January 4th, 2011 at 6:10 pm

   i bought one sunday night.
5. john January 4th, 2011 at 6:20 pm

   It’s so sad to hear this, to even think that people would take such advantage of another like this.
   You always express such a beautiful, kind & generous nature and i know this will will come back to you throughout all this, and they learn from their actions!
   i purchased a digital download on itunes: 03/11/2010 and a physical copy from your site shortly before that.
   If you need our assistance again in any way from now on, just holla.
   best wishes to you.
   john. xox
6. Céline January 4th, 2011 at 6:24 pm

   I’m really sorry about this scam Fairuza. I bought a copy of “Stormwinds” (69/500)…
   Like E.G, if you don’t get the money for it, I’d happily pay for it again me too :)

   We support you ! ;)

   Bon courage !!

   Bisous Bisous !!
7. Céline January 4th, 2011 at 6:31 pm

   Oh sorry I thought you were talking about the physical copy of “Stormwinds. So… I bought a digital copy of Stormwind but I will buy one again if you don’t get the money, there is no problem! I think we all want that you’ll get the money to produce new songs, even if that means we have to pay a second time… We support you ;)
8. Jason January 4th, 2011 at 6:33 pm

   Hey Fairuza, I’m sorry that you have to deal with all of this! I bought the single digitally from Itunes on 10/12/10. I bought the physical copy as well. Hope you get everything straightened out soon! I can’t wait for more music. I LOVE Stormwinds!

   ps I just watched Return to Oz this weekend for like the 100th time. Fave movie ever!
9. Justin January 4th, 2011 at 6:35 pm

   wow, one would think an indie group would be above such behavior. Hope everything works out ok for you and all involved.
   I bought 1 copy of the digital download, according to amazon, it was on oct. 12.
   have a good one!
10. dave January 4th, 2011 at 7:07 pm

    i purchased 1 copy 12/19/10, 11:31pm

    order: MT74902XS

    this is awful. is there a way you can get the information directly from iTunes and Amazon? i’m sure you could subpoena that info if necessary.
11. Céline January 4th, 2011 at 7:13 pm

    If it helps you, about me, it was on 10/24/2010 on Itunes(identifiant apple : [email protected]) ;)
12. Corey January 4th, 2011 at 7:49 pm

    Hey Fairuza, I hope you read my comment that I left for you on FB. I really think the world of you and I love this site…You’re beautiful on the inside and outside…<3 <3….You have my support in this and I will be buying the single along with probably both of your photos…:)
13. Johnny January 5th, 2011 at 2:07 am

    I think this tunecore probably messed with the wrong person this time. I wish you the best in getting it straightened out!
14. Peter January 5th, 2011 at 9:43 am

    Fairuza, I’m trying to reach you. If someone put your music into iTunes and other stores using TuneCore, we can help! Can you tell me the story? What’s going on?

    Please drop me a line? Thanks!

    -Peter
    [email protected]
15. Thomas January 6th, 2011 at 12:49 am

    I bought one digital copy off of itunes.
16. Lisa January 6th, 2011 at 10:19 am

    Hi Fairuza,
    I am so sorry to hear about an independent artist who is having trouble. I am confused though. I have dealt with TuneCore for digital distribution and they do a “flat fee” model where we pay a yearly fee on each album or song to be listed and then, using the TuneCore website, we keep track of the money that comes in and initiate payment when we choose. It’s all pretty transparent and has worked well for us. We have also used CDBaby for digital and physical distribution, and they do take a percentage like you’ve described. We only use them for physical distribution now.

    I do hope that you are able to sort out your issue soon, as it is obviously a very stressful situation and such things do take their toll on creative people. Best wishes!
17. John January 6th, 2011 at 5:53 pm

    Bought a download from Amazon Nov. 7. (Not to mention a CD from your site.) Good luck with this!
18. Mick January 6th, 2011 at 7:30 pm

    Hi Fairuza,

    I ordered a digital copy from Amazon on December 4th, 2010. If my order number will help, here it is: D01-1727003-8581924

    As several others have expressed, if you didn’t receive what you were due from this, I would be more than happy to pay for it again. I can even mail it to you directly!

    Sorry to learn you’ve been having troubles. I love Stormwinds, and you have my full support! All my best =)
19. Fairuza January 7th, 2011 at 2:05 am

    Thank you SO much! Really, I appreciate it. The head of tunecore and I are now in discussion so I think it will all get straightened out.
    I was worried because there are simply countless scammers out there and I was afraid I had become one of the scammed.
    Thank you fo writing in tough it will help.
    xoxo
    F
20. Fairuza January 7th, 2011 at 2:05 am

    Thanks So much:)This will help
    F
21. Fairuza January 7th, 2011 at 2:06 am

    Thank you so much for writing in, I am now in discussion with The heads of tunecore and we are getting it all straightened out.
    xoxo
    F
22. Fairuza January 7th, 2011 at 2:06 am

    Thank you, it willhelp. Thanks for writing in:)
    F
23. Fairuza January 7th, 2011 at 2:07 am

    Thanks, Yeah They got in touch w me and we are getting it all sorted out
    xo
    F
24. Fairuza January 7th, 2011 at 2:08 am

    Thank you so much This will help undoubtedly. I am now in discussions with tunecore and we are getting it sorted out
    xoxo
    F
25. Fairuza January 7th, 2011 at 2:09 am

    Thank you very much, we are now getting it all sorted out. The heads of tunecore and I are now in discussions
    xoxo
    F
26. Fairuza January 7th, 2011 at 2:10 am

    Thanks so much, Yes, am getting it all sorted out now. The heads of tunecore got in touch so we are finding out where the problem arose.
    xoxo
    F
27. Fairuza January 7th, 2011 at 2:11 am

    Thank you very much:) The heads of tunecore got in touch with me and now we are getting it all worked out.
    xoxo
    F
28. Fairuza January 7th, 2011 at 2:12 am

    Thanks so much for writing in, The head of tunecore got in touch and we are working on it to find out where things went wrong.
    I am so relieved as so many stories exist out there of people just getting really scammed by folks and I am lucky these people actually seem to honestly want to fix the problem.
    xoxo
    F
29. Fairuza January 7th, 2011 at 2:13 am

    Thanks so much:) That will help, I am getting it all sorted out with the head of tunecore now and they are actually being helpful and trying to find out what went wrong.
    xoxo
    F
30. Fairuza January 7th, 2011 at 2:14 am

    Thanks for writing in, The head of tunecore got in touch and they are trying to find out where the mix-up happened. I am getting it sorted out than goodness!
    xoxo
    F
31. Fairuza January 7th, 2011 at 2:15 am

    Thanks for writing in, The head of tunecore got in touch and they are working to find out where the mix up happened:) Thank goodness!
    xoxo
    F
32. Fairuza January 7th, 2011 at 2:17 am

    You are SO sweet! The head of tunecore got in touch with me and they are working to find out what happened and to fix it.
    I too hpe to be able to get back into the studio soon!!!!
    Thank you so much for writing in and for your support:)
    F
33. Fairuza January 7th, 2011 at 2:20 am

    Thank you I am, they got in touch with me and they’re going to find out what happened.:)
    xoxo
    F
34. Fairuza January 7th, 2011 at 2:21 am

    Thank you so much:) All the money generated from the website is either going straight into the music or to charity (oce I get the album made I plan to give some of the proceeds from it’s sales also to charities.
    xoxo
    F
35. Heather February 1st, 2011 at 1:38 am

    Ms.Ru!!
    I want to order this soooo bad. I was really bummed when I went to click on itunes and it said Stormwinds wasn’t available. *tears*
    Hopefully this will get resolved soon, the song sounds beautiful (from the little preview, and your voice is so wonderful!) The lyrics are really well written to Ru, I really can’t wait to hear the entire track.
    I guess on one of my in between paychecks I’ll just have to order a signed photo of you! That is so cool you offer that on here! Thanks for being so awesome and my artistic idol.
    -Heather AKA Sprout AKA Monster
36. natalie April 17th, 2011 at 2:48 pm

    I am sorry to be reading this…I really want to buy it! I hope that it all gets sorted very soon! Fingers crossed for you! I hope I can buy it soon! Good luck madam!! x

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